Effective Date: August 1, 2025
Travelish.com ("Travelish," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and related services (together, the "Platform").
By using Travelish, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in three main ways:
1.1 Information You Provide
- Account Information – Name, email address, password, profile photo, and any details you choose to include in your profile.
- Payment Information – Billing address, payment method details (processed securely by our payment partners; we do not store full credit card numbers).
- Trip Details – Itineraries, preferences, travel dates, and notes you enter.
- Communication Data – Messages sent to our support team or via contact forms.
1.2 Information We Collect Automatically
- Usage Data – Pages you visit, features you use, and time spent on the Platform.
- Device & Technical Data – IP address, browser type, operating system, and device identifiers.
- Location Data – If you allow location access, we may collect GPS or approximate location to personalize recommendations.
1.3 Information from Third Parties
Data from booking partners, affiliates, or social media accounts (if you link them to Travelish).
2. How We Use Your Information
We use your information to:
- Provide and improve the Platform's features.
- Personalize AI-generated travel itineraries and recommendations.
- Process subscription payments and bookings made through partners.
- Communicate with you about your account, updates, or promotions (you may opt out).
- Detect and prevent fraud or unauthorized activity.
- Comply with legal obligations.
3. AI-Generated Recommendations
Our itineraries are curated using AI models and available travel data. These are for informational purposes only and may not reflect real-time availability, prices, or conditions. You should verify details before making bookings.
4. Sharing Your Information
We do not sell your personal data. We share it only with:
- Service Providers – Payment processors, hosting providers, analytics tools, and customer support systems.
- Affiliate Partners – Travel booking platforms (e.g., hotel and flight providers) when you make bookings through affiliate links.
- Legal Authorities – When required by law or to protect our rights.
- Other Users – If you share itineraries publicly, they will be visible to others.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to remember preferences, analyze traffic, and deliver relevant content.
Types of cookies:
- Essential – Necessary for site functionality.
- Analytics – To understand how users interact with the Platform.
- Marketing – For personalized ads and affiliate tracking.
You can manage or disable cookies in your browser settings or through our Cookie Settings page.
6. Data Retention
We keep your data only as long as necessary for the purposes described here, or as required by law. You may request deletion of your account at any time.
7. Data Security
We use encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Your Privacy Rights
8.1 GDPR (EU/EEA Users)
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Request data portability.
- Object to processing based on legitimate interests.
To exercise these rights, email legal@travelish.com.
8.2 CCPA (California Users)
California residents have the right to:
- Know what personal information we collect and how we use it.
- Request deletion of their personal information.
- Opt out of the "sale" of personal data (we do not sell your personal data).
9. International Data Transfers
Your information may be stored and processed in the United States or other countries where our service providers operate. We use appropriate safeguards for international transfers.
10. Third-Party Links & Services
The Platform may contain links to third-party websites or booking services. This Privacy Policy does not apply to those services, and we are not responsible for their practices. Please review their privacy policies.
11. Children's Privacy
Our services are not directed to children under 13 (or under the minimum age in their jurisdiction). We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this policy from time to time. If we make significant changes, we will notify you via email or prominent notice on the Platform.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact:
Travelish Legal Department
Email: legal@travelish.com